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Upload in 4 Quick Steps

We’re still ironing out the wrinkles! We apologize in advance if you experience any problems with uploading your videos. Please see our Help section for frequently asked questions about uploading. Thanks for your patience while we’re in beta!

Step 1: Grab your video

You must select a video that is less than 100 MB in filesize.

? Cancel UploadView My Videos ? of ? (?) ? remaining Please remain on this page while your video is uploading. This video will start encoding shortly after it has finished uploading. When your video is ready for viewing, it will appear on your My Videos page under 'My Uploads'.

Step 2: Tell us about your video

Enter a descriptive title (e.g. Canada wins gold at Dundas Square).

Tell us more about the video, like your inspiration for creating it or something about the location that the video may not tell the viewer.

Tags help others find your video (e.g. dundas square, celebration, olympics, eaton centre, awesomesauce).

Step 3: Where was your video taken?

Search for a Location * Type in an address or location (hit enter to submit).

 

Can’t find what you’re looking for? Drag the pin on the map if you know the exact location of your video.

 

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Title Enter a descriptive title (e.g. Canada wins gold at Dundas Square).

Description Tell us more about the video, like your inspiration for creating it or something about the location that the video may not tell the viewer.

Tags Tags help others find your video (e.g. dundas square, celebration, olympics, eaton centre, awesomesauce).

Where was your video taken?

Search for a Location * Type in an address or location (hit enter to submit).

 

Can’t find what you’re looking for? Drag the pin on the map if you know the exact location of your video.

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Sponsor ""

For a limited time only, create a Call to Action right beside this video for only $100.00 for a year!

Description (The description of the link that will be displayed)

URL (The url/link to your website)

Phone Number

Please note that you cannot sponsor a location which you do not own. This is in direct violation of our Terms of Service and you will not be refunded. For more information, please visit our Help Section or contact us at friend@mycitylives.com.

Why Sponsor?

  • You get a Call to Action (e.g.” Visit our website for exclusive deals”) beside all your location’s videos which includes your website address and store phone number
  • You get a sweet star beside your name that confirms you`re the business owner
  • Your video will be featured on our main page twice each month

Our special $100 introductory offer for a full year of Premium goodness is only available for the first 100 businesses that sign up.

 

Sponsor ""

Description (The description of the link that will be displayed)

URL (The url/link to your website)

Phone Number

Please note that you cannot sponsor a location which you do not own. This is in direct violation of our Terms of Service and you will not be refunded. For more information, please visit our Help Section or contact us at friend@mycitylives.com.

 

Tips

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Thank you for Sponsoring a Location!

Thank you for sponsoring a location with My City Lives. Your payment is processing and your link will be displayed once successfully completed by Paypal. If you have any questions or concerns please contact us here.

For more information about sponsoring a location, please check our Premium Services section.

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Tips

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About My City Lives

My City Lives is an online platform that allows you to share your experiences with your city’s public spaces, organizations and fellow citizens using only video. These web stories live on an interactive map showcasing the locations where they were filmed so you can learn about your city based on the stories of others.

Collectively, these stories are what define a city, but they are rarely connected with the sterile grids of modern cartography or even lively user generated review sites. Through the advents of modern media, My City Lives bring you an authentic view of your city that is powerful because it is personal—we animate the missing link between locations and the people. A city is not a collection of inanimate roads, expressways, trolley-tracks or buildings; that is infrastructure. A city is the combination of these objects with the people who build and live amongst them. At My City Lives, we combine the topographical precision of new-age mapping technology with the vibrancy and style of an independent film.

Ordinary maps are lifeless—we present a view of our city by the people who make Toronto breathe.

Why My City Lives?

The idea for My City Lives was born of the common problems we all shared at Creativity Killed the Recession. These include, but are not limited to: Toronto’s need for economic stimulus; supporting arts and culture in the region; connecting communities, and stimulating civil pride in our city and its institutions. We believe that by addressing these issues, we would be doing our part to help Toronto elevate itself out of the recession and push towards a level of prosperity that is possible on local, national, and even global levels. My City Lives will therefore have its roots in Toronto, but as time has shown and history will attest, its success here can have an even greater impact beyond our ever-changing boundaries.

Premium

Special Launch Offer: The first 100 businesses to sign up for our Premium services will receive 1 full year for only $100.00 (+ taxes). Call 416-333-3056 or email friend@mycitylives.com for more details.

Create Your Call to Action

A video is the most compelling form of advertising for your business and on My City Lives, you get to share your video for free.

Like all great marketing, however, you want a Call to Action to compliment that video. You need to tell your potential high value customer where to go next or what to do. If you’re interested in this, then you’ll like our Premium services:

  • Your Phone number and a live link (i.e. www.visitmybiz.com) such as your website’s URL beside all the videos about your business
  • A star beside your name and videos that indicates you’re the official voice for your business
  • A place on our Featured Videos list, so twice a month your video is showcased on our main page and enjoys huge traffic surges

How do I sign up?

  1. Find your business’ video by using the search bar on the top right hand side. If nothing appears, it means there’s no video yet… you better get cracking.
  2. Beside the video, you’ll see a little “Sponsor this location”.
  3. Select that and the rest is as easy as pie. But act quick, our introductory offer is only available for a limited time.

Need Help Making a Video?

If you’d like to make a video about your business but would rather entrust the filming to professionals, My City Lives has a team of skilled filmmakers with diverse experience in small-business marketing.

To request more information about this service, email friend@mycitylives.com and check out some of our work: House of Poutine and DEW.

Are you a Not For Profit?

If you are a Not for Profit please contact us at friend@mycitylives.com to inquire as to how you can obtain our premium services at no cost.

Help

My City Lives 101

What is My City Lives?

My City Lives is an online platform that allows you to share your experiences with your city’s public spaces, organizations and fellow citizens using only video. These web stories live on an interactive map showcasing the locations where they were filmed so you can learn about your city based on the stories of others.

Why would I upload a video?

To share a story; to give a review; to market your business; to gush about an experience; to show off your talent; to become a local celebrity. To unleash your creativity.

Can anyone make a video?

Of course

Is it free?

It is free to upload your video and watch others. We do, however, offer some premium services for businesses. For more information, please see our Premium Services section.

Are you a Not for Profit?

Not for Profits and public spaces are vital and yet typically underfunded pillars to our cities. Accordingly, My City Lives has removed any barriers that may inhibit or affect their desire to use My City Lives, which includes the payment for premium features. Please inquire at friend@mycitylives.com for more information.

My Video: Content Questions

What’s the recipe to a great video?

To improve the chances of your video being seen and featured on our main page, here’s a winning recipe:

  • Keep it within 2 minutes.
  • Use a great title.
  • Tag it well
  • Be Creative

What should my video be about?

Tell a story or simply talk about what makes your location great or not so great. This is not a high-pressure forum, so above all else, just introduce the left side of your brain to the right, and press record.

What can I do in my video?

Just about anything. You have free creative reign (other than the stuff we mention in the next point).

What can I not do in my video?

The usual and obvious stuff: no illicit substances, no hate, no swearing, no unnecessary malice, and no unrelated content. You can certainly discuss something you are upset about (i.e. if there was a major pothole in your area), but do so in a manner that is respectful, like a good Canadian, eh.

How long can my video be?

We highly recommend that your video be under two minutes in length. Research shows that people’s attention starts to significantly wane as early as 10 seconds into a clip!

Can I match a video to a different location then where it’s filmed?

No. Doing that would counter everything we’re trying to do and make this a poor service for other people so please refrain from doing so. As indicated in our Terms of Service, we will remove videos matched and mapped incorrectly. Repeat offending may get you blacklisted. Please connect with us at friend@mycitylives.com if you have any questions.

But what happens if my video is filmed over several locations

Good question – why not make a separate video for each and turn it into a series? This is a great approach to encourage people to see more than just one of your web stories.

Do I still own my video once I’ve uploaded it?

Yes. We don’t own your video, you do and we’re thankful that you decided to share it with us.

My Video: Uploading questions

My Video is not uploading – what gives?

We’re still ironing out the wrinkles! We apologize in advance if you experience any problems with uploading your videos. As a general rule, keep your videos under 100 MB, remove any symbols (!, _, @) in your video’s file name and try uploading again in a different browser. If none of this works please contact us and we’d be happy to resolve this issue (support@mycitylives.com).

Thanks for your patience while we’re in beta!

The Status Bar is stuck

Good news – you’re video is uploading! Do not close or go away from that upload page, open a new tab or window and open your “my video” page (it drops down when you hover over your name) and see if your video appears in that list. If it does your video is uploaded, if not, please give it a little more time. If the video does appear, then your video has been successfully uploaded.

How long does it take to upload a video?

Depending on the size of your video and connection speed, it can take up to an hour to upload one video. However if you’re using our suggestion to keep the videos under two minutes, this will seriously reduce the upload time. We are finding videos around 10MB uploaded within 10 minutes.

What file sizes do you support?

Currently you can upload up to 100MB. There are many ways to compress your video if it’s larger than 100 MB (please see 'What file types do you support?').

What files types do you support?

We support: .AVI, .MOV, .MP4, .FLV and .WMV. If you have a video file that is not one of these 5, try to convert the video format using free software. While we do not officially endorse it, we use Any Video Convertor. Note, converting your files can also help compress them.

I can’t find my location on the map?

That means that a video has not been uploaded to it yet. You better get filming.

How come the thumbnail for my video is black?

The thumbnail is generated from the very first image of your video so if that image is black, your thumbnail will be black. Try avoiding fade ins or others techniques that start with a non-descript shot as we’ve found our users value a thumbnail image when deciding to watch a video.

Can I remove my video?

Yes, you can delete your video by clicking on “edit” beside your video’s description when watching a video. Be careful though – there’s no undo!

Premium Services

What happens if I don’t have a website to link to?

You can still sign up for the premium services and enjoy the benefits of providing your phone number and being a featured video. We’ve also found some businesses have uses URLs of rating and review sites where they are featured in the absence of their own URL.

Can't someone just search for my website once they’ve watched my video?

In theory, yes. In practice, not so much. Our learned behaviour online is to select the link (the “call to action”) that promises more information. By not including that link right beside the video, you are leaving the majority of your new potential customers with nowhere to go once they’ve decided they want to know more after watching a video. Some may search for your website in a new tab or window but the reality is that most won’t despite how lazy that may seem.

What will be the first video someone sees of my business?

The first video is the most relevant video uploaded about your business. So if someone searches for something specific (say chicken wings) that is only found in 1 of your videos, that video (about chicken wings) will show up first. With all else being equal though, videos are displayed in reverse chronological order.

Can I delete videos about my business?

Only the creator of a video can delete it from My City Lives. This ensures that we remain authentic and fully accountable to our community. Should you have any concerns or questions regarding this, please write to friend@mycitylives.com. Also, should someone say something bad about your business, we strongly recommend that you take the opportunity to fix the situation. If you are sincere, you will convert a critic and make fans out of others for addressing a problem.

Can I respond to a video someone has posted about my business?

Of course you can. Upload a video, tell your story and let your passion prevail.

How come you don’t…

Have a video on...

Because you have not made it yet! Seriously, we’d appreciate you covering this mysterious location that’s eluded us thus far.

Exist outside of Toronto?

One city at at a time. We believe that Toronto is one of the greatest cities in the world and a great starting point for My City Lives. We would like to expand to other locations and are working hard to make this happen. In the meantime, we are focusing on Toronto.

Allow for comments?

Good question. We believe video is the strongest medium by which we can communicate with one another and so not surprisingly, the only way you can comment is via video. Video allows others to get to know you, it puts a face to your opinion/story and really what’s an opinion worth without a face to go along with it? Would you believe a guy with a paper bag on his head yelling at you from across the street to visit a restaurant?

Privacy

My image is being used involuntarily, what do I do?

If this is the case, please contact us (support@mycitylives.com) and we will blur it out. We apologize for any discomfort or inconvenience this may have caused.

Where can I find your Privacy Policy?

You can find it right here.

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